So a couple weeks ago Jason Broderick & I were invited to tour the Pella Distribution Center in Nashville. Pella Corporate has done a very good job of branding & advertising over the past decade, so most people know the name. Our company, Broderick Builders, has used their products on many a project in the past, but it had been a while since any of us had been to "The Office" to check out how their operation is run.Ben Cordray, is our sales rep at Pella and he met us there to show us around.
Okay, so I know what you're thinking. Touring a window warehouse? I'd rather wash the dog or cut the lawn. Well, even if you're not in the construction business, you would be impressed by this place.
The whole warehouse is setup like a racetrack....the trucks pull up and the windows and doors are unloaded into a storage bin (if they're complete) or go directly to the track if they need to be modified, painted or stained. Steve and George can paint or stain any product that comes through in almost any shade you could imagine. The benefit to having the windows & doors painted in the warehouse is that once they are installed at your home, they are done!
The most impressive part of the Pella warehouse is how smooth the process seems to operate. Moving the windows from station to station and out the door to a worksite can be tricky, but these guys & girls have really mastered the science (and art) of delivering a quality product on time and backing it up with great service.
Thanks for the tour, Ben.
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